close my account

Question

I would like to cancel my subscription immediately, not at the end of the billing period. I'm the only billing admin and want to delete my account

Trudy P Claspill · Answer

Hello @Jun Hyoung Park

Welcome to the Atlassian community.

There is no self-serve process to immediately cancel your subscription.

If you want to find out if that is possible, I recommend that you open a support case directly with Atlassian or contact the Billing team directly.

General support case portal: https://support.atlassian.com/contact/#/

Contact Billing team: https://www.atlassian.com/company/contact/purchasing-licensing#/

This space is a community for users of the Atlassian products. We have no access to your billing account and can't directly do anything about cancelling your subscription.

Tomislav Tobijas · Answer

Hi @Jun Hyoung Park ,

We've just discussed about this topic here > https://community.atlassian.com/forums/Confluence-questions/How-can-I-cancel-an-account-I-have-created-by-mistake/qaq-p/3022507

So, I'd recommend checking replies and links for cancelling subscriptions and/or deleting Atlassian account.

Cheers,
Tobi