Automating assignee based on the component field

Question

I am trying to set up an automation rule which will make the assignee for a newly created ticket the component lead from the selected component/s field. For example, if a ticket is created with "A team" selected in the component/s field. I want the "A team" component lead (Bob) assigned to the ticket and notified by email that a new ticket has been created.

Walter Buggenhout · Accepted Answer

Hi @Ian Vissers and welcome to the Community!

Why would you want to set up an automation rule for that? If you select component lead as the default assignee in your project settings, Jira should take care of your requirement out of the box.

To make sure they get a notification email, make sure that assignee is configured to receive email notifications on the issue created event in the notification scheme linked to the same project.

Hope this helps!