Hi Everyone
I am trying to create an automation using smart values (a custom lable field). I would like an automation to return any matches from a set list. For example:
I have a custom label field (eg "Horses") which can contain a varying number of labels (eg buttons, apples, red_rum).
I would like a formula which reads all the labels added to the custom field, compares them to a list of horses that can showjump and returns the matches in the description (or another custom field). eg, my list will have apples, but not the other two horses, and the automation will add something like this to the description of the ticket:
"Apples" can showjump
"buttons, red_rum" cannot showjump
I tried co-pilot, and it wasn't helpful.