Epics not visible in backlog

Question

Environment:
Free Jira plan, team-managed project.

My global goal:
In the backlog, be able to filter my user stories and tasks by their parent epics using the Epic Panel and not ugly custom filters.

Issue:
Even if in the List tab of the project the Epics are perfectly visible and have child tasks & user stories, in the Backlog tab it tells me that my project has no Epics. Furthermore, if I create a new Epic with the Epic Panel of the Backlog Tab, it gets added to the List, but not to the Epic Panel still thinks that the project has no Epics XD

Is this a bug?

Varsha Joshi · Answer

Hi @Jean Rauber

Welcome to the community!

I do not think "epic" as an issue type will show up in the backlog. The only way I would recommend is to use a custom filter to show all the other issue types that are not closed, resolved. This would show all the issues and epic panel lists all your epics.

project = VJSW and status NOT IN (Closed, Resolved) that is my custom filter

Hope that helps.

Thanks

Varsha

Samuel Gatica _ServiceRocket_ · Answer

Hi @Jean Rauber

Welcome to the community!
This is a known limitation in team-managed projects in Jira Free plan, especially when it comes to the Epic Panel in the Backlog.

I suggest you use the company-managed one instead.

Best regards

Sam