Out of Hours automation trigger setup

Weronika Łukomska

Hi All,

I'm trying to set up an automation rule that sends email notifications to myself and others outside regular business hours (Mon–Fri 08:00–16:00, and 24/7 on weekends) for certain customers.

However, I'm currently stuck on how to configure the time-based trigger to only activate during those specific hours. I haven’t found a clear way to define this time window in the automation settings.

Has anyone dealt with a similar setup or have any tips on how to approach this?

Thanks in advance!

Marc -Devoteam-

Hi @Weronika Łukomska 

Welcome to the community.

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of any relevant actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. Explain where the issue is.

These questions are not for not willing to help, but to have community members understand on how your automation works.