I have uploaded a csv file which replaced my data

Question

I recently uploaded a CSV file to my Jira project, and it appears to have replaced all of my existing stories. I’m concerned that I may have lost important data and would like to know if there is any way to back up or recover my previous data before the upload.

Could you please advise if there is an option to restore the project to a previous state or retrieve the original stories?

Any assistance would be greatly appreciated.

Mohanraj Thangamuthu · Answer

Hello, Good day. How many issues have been modified? you can review the work item history on one of the edited work items to check the changes performed. Thanks

Victor Law - Ricksoft · Answer

Hi @BznsBuilder

Welcome to the community.

It depends on whether you have created a full site backup before the upload.

Importing the full backup will wipe off and replace the site environment with the backup data.

https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

Alternatively, you can consider a backup solution, Revyz backup, if you are considering a backup solution and can restore a specific project only.

https://marketplace.atlassian.com/apps/1228694/revyz-data-manager-for-jira-backup-deploy-sandbox?tab=overview&hosting=cloud

Thank you.

Trudy P Claspill · Answer

Hello @BznsBuilder

Welcome to the Atlassian community.

Atlassian does not create backups that a customer can use for restoration. That is the responsibility of the customer.

The uploading of a CSV would not normally delete pre-existing issues. Do you think pre-existing issues have been deleted, or do you think the data in those issues was changed by your upload?

A CSV can update pre-existing issues if the CSV include the Issue Key and that column of the CSV is included in the field mapping.

What type of project does this concern? Get that information from the Type column on the View All Projects page under the Projects menu.

Can you provide a sample of the data from your CSV?

Can you tell us the mapping you provided for column headers to fields?

Can you tell us step by step the process you followed to upload your CSV?