Hello,
Currently, we assign Work Items to specific Groups. Each group is associated with a custom field, Service Desk Group, of type Asset Object called Assignment Groups in the People Asset.
If we want to filter all Work Items assigned to a user across multiple groups, we can use this dynamic filter:
"Service Desk Group" IN iqlFunction("Group HAVING user("currentUser()")").
Now, we would like to create Teams. Each Work Item should be assigned to a Team. Based on the selected Team, an automation will assign the Work Item to the correct group (using the custom group picker field).
My question is whether it is possible to filter all assigned Work Items of the current user using a dynamic filter with the custom group picker field, similar to the filter I wrote above with the custom field of type Asset Object?
