New UI - boards not working especially across Projects

Katrina Meyers_ghrnze

First of all, there is no way to display the Boards option in the Sidebar in the new UI to the Create Boards page that lets you create boards across projects yoururl.atlassian.com/jira/boards. There is no option for Boards.  Ok, so I navigated there but why is it gone?

Then, when I did create a Board in my project, using a filter that includes multiple projects and excludes "done" statuses, when I click on Timeline or List, it's not using the filter on those views, it's only showing me tickets in the project.

I created the board for a reason and it includes tickets across projects. But there is no way for me to have a board that does that??  This is unworkable.

 

Walter Buggenhout

Hi @Katrina Meyers,

I totally understand what you're saying. Just trying to help out and clarify a couple of things ...

The old navigation did not have a separate listing for boards either in cloud. But it has become (even) more difficult to find them in the new navigation. Several people have mentioned that already in Community here over the last couple of weeks, so maybe that may be an incentive to look at improvements there.

Atlassian has introduced a location for boards in Jira cloud several years ago. This location may be a project or a user profile. A board will always be visible from that source location - if it is a project, your board will appear under the project you defined as its location.

For multi-project boards, this may indeed be challenging at first. And I'm with you that having a boards menu option would definitely help. As it is not there (currently), you can also access all boards by clicking in the search bar at the top of the screen (the big one) and click Boards at the bottom of the dialog that pops up to find them all. You can star them there for easier access.

A final note on timeline and list views: indeed, these views only show the issues of the project they are in. Unlike the board view, they are not based on a filter - they are tied to a single project. This was already like this before the navigation was changed.

Alternatives for this are Plans - as you indicate being on a premium plan, you should have access to those. They let you build timelines across multiple projects. There is no real 1-1 alternative for the list view across multiple projects, but Atlassian seems to bringing the all work view (best accessed via Filters > Search work items) very much in line with the list view.

Hope this helps!