Jira to Roadmunk integration failing

Question

I have had a roadmunk to Jira integration through an API token working for well over 12 months. Earlier this month, May 2025, that integration stopped working it appears after updates to the Jira cloud instance occurred. Is anyone able to provide any guidance? I have revoked and re-issued a new API token without any success

Greg Thomas_dvch8d · Answer

HI Marc, sorry for the delayed response. I am not getting any messages directly, just a failure notice and no data updates coming or going to Jira from Roadmunk. In truth the API's are managed by the Roadmunk product so I'm not exactly sure which or what version of the API's are in play.

Marc -Devoteam- · Answer

Hi @Greg Thomas

Welcome to the community.

What are the messages you get when calling out to Jira?

Which API endpoint are you connecting to and which version of the API?