Using Atlassian on cloud but Zephyr is super slow!!!!!!

wsanguanram

Hi Team,

Since we moved to cloud service, we notice significant performance downgrade with Zephyr.  For example:

* Take a long time to load test cycle

* Take a long time to add test case to the cycle

* Take a long time to view the test cycle (see all test cases)

* Take a long time to open individual test case

* Take a long time to have steps populated in the test case <-- this is really bad.

This is driving us crazy.  Is there anything that can be done to address this issue?

Regards,

Wannapha

Andy Barbet

Hi,

This type of behaviour is not normal whatsoever - I am a Cloud user and have no issues.  I would speak to Smartbear Support for help immediately.  You can contact them here: SmartBear Support

Regards, Andy