How to make some fields in Read only mode for particular status

Question

Hi All,

Is it possible to make custom fields as read only when ticket moved to Done state.

We tried below property key and it will make entire jira ticket is in Read only mode.

"jira.issue.editable = false"

We don't want to make entire ticket in read only format, Only particular fields should be in read only format.

Environment: Jira Cloud

Kristian Walker _Adaptavist_ · Answer

Hi Prathap,

I do not have an exact script to help with this requirement and would ask you to raise a support request here if you need assistance with creating the script to solve your requirement.

Regards,

Kristian

Tuncay Senturk _Snapbytes_ · Answer

Hi @Prathap DL

You can have a workaround making specific fields read-only in certain statuses, but in this way you'll lose the inline editing function.

Steps to the workaround

- Remove fields from the regular Edit screen, all those fields will be readonly

- Create a special Edit transition (self-loop),

- Add a condition to this transition so that only in certain status(es) this button will be seen

- Add a transition screen to this transition in which you add those specific fields that you want to be editable.

This way in Done status the users will not be able to edit issues, also they will not see the Edit transition button.

Prathap DL · Answer

Thanks @Kristian Walker _Adaptavist_

Yes, we have Script runner for jira cloud. As i'm new to script could you please provide the exact script which will be used in behavior.

Thanks