Tableau blanc lecture seule

Maxime LEBOUCHER

Bonjour,

Nous avons une erreur sur nos tableaux blancs.

Message : "Ce tableau blanc est en lecture seule. Votre offre actuelle n'autorise que trois tableaux blancs actifs. Passez à l'offre Premium pour disposer de tableaux blancs illimités."

Pourtant le propriétaire du tableau ne dispose que de 2 tableaux blancs.
Savez-vous pourquoi ? pouvez-vous nous aider ?

Merci d'avance.

Maxime L

 

 

Piyush Annadate _ACE Pune_

Hello @Maxime LEBOUCHER ,
Based on notes, THREE active whiteboards is correct - it would be that the user might have board in restricted pages or to personal pages. That's 3 active board across  the site  

Based on confluence kb article:

Managing your whiteboards

If you exceed the three active board limit on the Free or Standard plan, your last three created boards will remain active. Any additional boards will become read-only, allowing you to view and access existing information but not make edits. This ensures you can keep working on your most important projects while managing your board usage efficiently.

Standard plan

All Free plan features, plus:

• Board permissions: Apply the same granular control you have over other content types to whiteboards

• Same active board limit as Free

Premium and Enterprise plans

• Unlimited active whiteboards per user

• Full access to all features, including smart sections and smart connectors

With above, the owner might have created a new board somewhere making that board not in top 3 and marking it as read-only.