Discovery configuration does not run

Juan Manuel_csaxuq

After I run Discovery.exe -s , I write the password 

pronts shows us " Show Setting Dialog...

Credential file is available, trying to decrypt saved Credentials

Decrypt credentials was started

Decrypt credentials was successfull

but the gui application does not start

 

 

Eugenio Onofre_v78igo

Hi @Juan Manuel

Welcome to the Atlassian Community.

When you run Discovery.exe -s, it's expected to show the settings dialog (GUI) after decrypting the credentials. Here are a few things you can check:

1. Run as admin: make sure you're launching the command prompt and Discovery.exe with administrator privileges.

2. Check for background process: sometimes the GUI window may open in the background or minimized. Try checking the taskbar.

3. Try without -s: run just Discovery.exe (without the -s flag) and see if the GUI launches properly. The -s is intended to open the settings dialog, but if credentials are misconfigured, it might fail silently.

4. Check Logs: look in the logs/ folder inside the Discovery installation directory for any error messages (e.g., discovery.log or similar).

5. Recreate Credentials: if the credentials file is corrupted or incompatible, it may block the UI from loading. Try deleting the existing credentials file (discovery-credentials.json or similar), and then rerun the command to recreate it.

Please remember to vote and accept this answer in case it helps you resolve your issue.

Regards,
Eugenio