We are on a Free Jira plan. amatsii.atlassian.net The last 4 days, our Jira instance seems to be broken * Only Admins can view our issues (work items) in the list * Both Admins and Regular users cannot access our Kanban Board This is what we see when we view Jira under our list of products Attempting to create a new Kanban board shows these errors Does anyone have an idea how we can attempt to resolve this?

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Jira instance seems broken (Regular users logged out / Access limited for Admins)

Kobby Owusu

We are on a Free Jira plan. amatsii.atlassian.net
The last 4 days, our Jira instance seems to be broken

Only Admins can view our issues (work items) in the list
Both Admins and Regular users cannot access our Kanban Board

Jira Broken 03.png

This is what we see when we view Jira under our list of products

Jira Broken 01.png

Attempting to create a new Kanban board shows these errors

Jira Broken 02.png

Does anyone have an idea how we can attempt to resolve this?

Accepted answers

Andy Heinzer

Hi @Kobby Owusu

It looks like Jira has been suspended on this site. I created a ticket on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-3504157

Someone from our support team should be able to help you in that support request.

Andy

All comments

Manoj Kumar Gangwar

Hi @Kobby Owusu Welcome to the Community!

It could be due to the maintenance. Please track it here. https://jira-software.status.atlassian.com/

Andy Heinzer

Hi @Kobby Owusu

It looks like Jira has been suspended on this site. I created a ticket on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-3504157

Someone from our support team should be able to help you in that support request.

Andy

Kobby Owusu

Thank you. The issue has been resolved by your support team.

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