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Audit log does not show who disabled the automation rule

Anshuman Ankur

Hi Community!

We developed an automation rule to populate a custom field when the status transition of a Feature happens to a particular status in the workflow.

After a week I suddenly realize that it is not working, when I tried to debug I found that the rule was disabled. We have 4-5 org level admins and no one is taking responsibility of this. I tried to find out using Audit Logs but it does not show this information.

It does not even capture when we re-enabled the rule. What am I missing and how to get this info.

Guidance needed!

Accepted answers

Stephen.Lugton

Hi @Anshuman Ankur ,

As @ELFAPP Technologies says you should be able to see who disabled a rule under config change in the audit log:

Automation Rule Disabled log.png

All comments

ELFAPP Technologies

Hi @Anshuman Ankur

Typically, when you alter the configuration of any rule, the automation rule audit log shows the user who altered it, so that should be the person. In the rule audit log, you should see "Automation rule was disabled." and next to it would be the user who edited the rule.

Unknown User_m4kwcg

The audit log lacks visibility into the user actions related to disabling automation rules, making accountability difficult. This gap in logging undermines traceability and could hinder incident investigation or compliance efforts.

Stephen.Lugton

Hi @Anshuman Ankur ,

As @ELFAPP Technologies says you should be able to see who disabled a rule under config change in the audit log:

Automation Rule Disabled log.png

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