easeRequirements Performance

Question

We are currently evaluating easeRequirements in our Atlassian Sandbox environment and have seen it takes a little while for it to load content.

Is this a function of the Sandbox, evaluation version (easeRequirements), or is this just how we would expect it to operate in production?

Concerned as we are still only loading a small sample set and fear what we might experience with a larger dataset.

Bernhard Doleschel _Ease Solutions_ · Answer

Hello @Bob Bandsuh,

Thank you for highlighting this. Over the past month, easeRequirements experienced some performance issues, especially when retrieving issue data from Jira. We’re pleased to share that these issues have been resolved, and the loading speed has returned to normal.

If you encounter any further problems, please don’t hesitate to reach out to our support team at support.easesolutions.com. We're here to help!

Best Regards,

Bernhard from Ease Solutions.

Walter Buggenhout · Answer

Hi @Bob Bandsuh,

Since this is about a marketplace app you are evaluating, best advice would be to contact the vendor of the app directly and let them investigate / give you feedback. That will not only give you an idea if this is expected, it will also give you a good feeling about their level of support.

Contact details can be found on the app's marketplace listing page.

Hope this helps!