Why can't I add epics to my kanban board?

David_cczzb4

I've looked on the support forms, figured someone else would have the same issue. However no luck. (I have been away from jira for a while and things have changed a bit.)

I made a new kanban board, however I can only make tasks.

I checked the board config but nothing. In the work types its in there and looks like its active.

Where I would normally add my epics with + Create button on the bottom on the board. by default it just creates a task? 

help please

Ana Vitória Selista_b5kse9

Hi David!

When you click on “+ Create” on the board it should appear a icon for you, for task type is a blue icon, you can click and change it, therefore changing the work item type (Epic has a purple icon by default).

Or, you can create your issues directly on the blue “Create” button on Jira main menu, on the right side of the search bar. This is the main location for items creation as it shows all the available fields for each item type.