How do I populate JIRA swimlanes based on all status of a JIRA ticket

Question

I have approximately 10 status for a given JIRA ticket. the status includes To do, In development, In progress, Need fixing, etc.... Up to DONE.

When I click on current sprint, I see limited number of swimlanes but not ALL . e.g. I do not see QA verification, QA completed, PR Review etc..

How do I populated all these Lanes to pinpoint which ticket is in which lane.

I do not have access to Workflows. can someone assist in here pls ?

Ollie Guan · Answer

contact your Jira admin

https://support.atlassian.com/jira/kb/where-do-contact-administrator-emails-come-from-jira-cloud/

pankaj.maghade · Answer

I dont see option to add columns in jira board setting. It says contact your JIRA admininstrator. Who would that be ? can you guide here pls ?

Ollie Guan · Answer

Hi @pankaj.maghade ,

In the board settings, select the "Columns" tab. This section allows you to manage the mapping of statuses to columns.

Map the New Status:

* If the new status is not yet mapped to any column, it will appear in the "Unmapped statuses" panel.

* Drag and drop the new status from the "Unmapped statuses" panel to the desired column on your board.

Add a New Column (if needed):

If you need a new column for the new status:

* Click the "+" icon to the right of the existing columns to add a new column.

* Enter a name for the new column and select its category (e.g., To Do, In Progress, Done).

* Drag the new status to this newly created column.

Save Changes:

Ensure that all changes are saved to update the board configuration.