Creating a ticket clone in automation. Text added before the {issue.summary} adds to clone ticket without issue. Text after is left off.
Hi @Jared Bessette-Kirton ,
Instead of {{issue.summary}} smart value, try using {{triggerIssue.summary}} as you're trying to fetch value from issue/item which has triggered the automation > see official docs on this smart value here.
By the way, from the screenshot, I'm not sure if you necessarily need a branch there. You could just use a condition and action(s).
Hope this helps.
Cheers,Tobi
Hi @Jared Bessette-Kirton -- Welcome to the Atlassian Community!
What do you mean by "Text after is left off"? Do you mean the " - B" after the {{issue.summary}} is not in the new, cloned issue?
Also, is what you are showing the entire rule, or are there more steps in it?
Kind regards,Bill
It looks like you're new here. Sign in or register to get started.