Why my subtasks are not visible under Jira board

Question

We are not able to see the subtasks on jira board

Florian Bonniec · Answer

What is the query use in the board ? Does it include the subtask issue type ?

Dick · Answer

Hi @Saumya Mishra , Welcome to the Atlassian Community

If your board filter is not filtering-in sub-tasks, you will not see them on the board. 
Any quick filters on the board could hold a JQL phrase that would filter out sub-tasks.

Please start by providing the board filter so we can look at it. You find this under Board Configuration - General

Kind regards,
Dick

Marc -Devoteam- · Answer

Hi @Saumya Mishra

Welcome to the community.

* If the project is company managed then follow these steps:

In board settings; Set swimlanes to stories, not queries.

* The sub-tasks might be being filtered out of the board, which we fixed using a better filtering:

Filter tasks using issuetype in (Task, Sub-Task) OR issuetype in (standardIssueTypes(), subTaskIssueTypes()).