I am looking for any information on the ability to create custom statuses for Alerts beyond the OOB "Open, Ack, Snooze, Closed" options.
We're having trouble organizing Alerts with the current options available in the Alerts section of JSM since an alert can't be re-tagged via Integration after alert creation, alerts can't be filtered by if they are linked to a work item, and several other limitations.
I hope this is growing pains while we all move away from OpsGenie and not the product of the near and middling future.
