We have knowledgebase article view used but i don't show icon which is used in
Hi @Chirag Boghani
Welcome to the community.
Can you provide some more detail, like screenshots?
It seems like a permission issue.
Contact you Jira and/or Confluence admin to check the customer permissions on the JSM project and the Confluence permissions on the KB space and the global permission in Confluence based on JSM customer settings
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