various functionalities within Jira tracking

Question

Could you please recommend some Jira add-ons that can assist you with various functionalities within Jira, such as tracking, ticketing, incident collection, alerting and notifications, and reporting (including infrastructure monitoring, application monitoring, logging, frontend monitoring, and QA integrated monitoring).

Alexey Pavlenko _App Developer_ · Answer

Hi @Vladimir Pavlovic ,

Most probably the app I developed Multi-team Metrics & Retrospective doesn't cover at least most features you need, but I would still put it here since it's about measuring and tracking performance of teams and it allows users to track any metric constructed via JQL, just in case you would need it as well.

Best regards,
Alexey

Danut M _StonikByte_ · Answer

Hi @Vladimir Pavlovic,

I recommend taking a look over our Great Gadgets app. It allows building powerful dashboards in Jira for tracking tickets, projects and for reporting in general.

Have a look over this article: https://community.atlassian.com/forums/App-Central-articles/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369

Danut.

John Funk · Answer

Hi Vladimir - Welcome to the Atlassian Community!

You should definitely check out Atlassian Statuspage:

https://www.atlassian.com/software/statuspage/features

Also, with Jira Service Management, you get alerting and other similar functions.