I have enabled smart replies in settings but it is not populating in the application. It was for a brief moment but nothing now. I would greatly appreciate some kind of feedback.
Hi @MJ
Smart replies option is in relation to "canned Response" option in comments on issue/work item in JSM projects.
This function is not for Jira Software/Core projects.
Hello MJ,
Welcome to community
I understand the smart replies is turned on global level and also at your personal settings
Looks like some issue in the feature for your instance. Please reach out https://support.atlassian.com/contact/
Team will further see what is wrong with in the backend
Thank You,
Prachi
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