creating a new ticket gives this "Hash 1VGS7G6" the pop shows at the start then disappears

Question

i tried clearing cache and disabling all browser plugins , i even tried different browsers with incognito

Abdullah Alquraan · Answer

Hello @Trudy P Claspill

Do you have the same issue regardless of the issue type you try to create, or the project in which you try to create it?

i dont get a chance to choose anything the pop shows and then closes and this hash trade shows

Do other users of your Jira instance experience the same problem?

one other user was able to create issues successfully

Have you ever been able to create issues successfully?

YEs been using this for a while and i have multiple issues from all types in the project

How long have you been experiencing the problem?

24 hours

Another place to check is the Atlassian Status page to see if there are active incidents in the area where you are having issues

i can see there is an active maintenance at the moment

Thanks

Trudy P Claspill · Answer

Hello @Abdullah Alquraan

Do you have the same issue regardless of the issue type you try to create, or the project in which you try to create it?

Do other users of your Jira instance experience the same problem?

Have you ever been able to create issues successfully?

How long have you been experiencing the problem?

Another place to check is the Atlassian Status page to see if there are active incidents in the area where you are having issues

https://status.atlassian.com/