Hello, when I attach an Outlook email file (msg) to an issue and then click the msg file to view it, it looks like a text file.Is there a way to have msg files open with the original formatting?
Thanks in advance to anyone who can help.
Hi @John Bradley
I usually print as a pdf and attach it.
@John Bradley @Varsha Joshi Hi there!
We actually faced this same issue and we have a solution for it. It automatically detects .msg and .eml attachments in Jira and renders them properly as full email content directly in the preview, rather than showing a broken/unsupported file view.
If you're interested in checking it out, feel free to reach out to us.
Contact us: https://www.methoda.com/contact-us
Just mention that Tal Sofir sent you!
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