Default field/template within the description box in Jira cloud

Question

Hi everyone,

I'm having some trouble adding custom field values—specifically text—directly into the description field in Jira. I understand this might be achievable through automation rules, but my goal is to have these values automatically appear in the description field when a new issue is being created.

Would anyone be able to guide me on how to set this up?

Trudy P Claspill · Answer

If the workaround ends up working for you, at that time please consider clicking on the Accept Answer button above my responses to mark your Question as Solved.

If you need additional help on this, don't hesitate to ask.

Rashmi Advani_stgyrz · Answer

My bad - Sorry, I meant company managed project. I see you already provided a workaround aboe, I will try that.

Trudy P Claspill · Answer

If you are working with a Team Managed project, then go to Project Settings for that project.

Expand the Work Types section and select the work item type for which you want to set default test in the Description field.

In the center panel the fields shown for that work type will display. Expand the Description field by clicking the ... button to the right of it and select Edit Field

Fill in the section labeled Default description.

Click the Save changes button at the bottom of the screen.

You can set default text per work type. The text you enter will apply to all of the work items of that type when you initially create them, but it can be modified by the creator before they save the individual item.