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JIRA Cloud Automation - Sub task creation and assignment

nagendra

I am trying to create automation script to create few sub-tasks and assign each of them to different resources. However, I am able to create sub-task but when I add Assignee field to the sub-task creation time it is throwing error.

So, I tried to create next step and used Assign to a resource, then it is assigning to the main story instead of sub-task.

I also tried with For Loop, but it is assigning the same resource name to the all sub-tasks.

please help.

bug workflow.png

Accepted answers

Trudy P Claspill

Hello @nagendra

Welcome to the Atlassian community.

We cannot help you debug an error until you show us:

1. The details of the Create Work Item action where you are creating the subtask and trying to set the Assignee

2. The details of the audit log when the rule runs. Make sure to click all the ">" character that appear on the right side of the audit log to expand all the details in the log.

All comments

Trudy P Claspill

Hello @nagendra

Welcome to the Atlassian community.

We cannot help you debug an error until you show us:

1. The details of the Create Work Item action where you are creating the subtask and trying to set the Assignee

2. The details of the audit log when the rule runs. Make sure to click all the ">" character that appear on the right side of the audit log to expand all the details in the log.

nagendra

Hello @Trudy P Claspill

Thank for your quick response.

Here is the complete workflow that I was trying to automate.

bug workflow.png

This audit log refers the error when I try to include the Assignee field part of the sub-task creation.

Audit Log2.png

This auditor log was successfully executed when I tried using For Each loop. However, it will assign the resource name (given in the last sub-task creation) to all sub-tasks.

Please note here I am creating multiple sub-tasks. whatever assignee name provided in the last sub-task creation, the same name was assigned to all the sub-tasks.

Audit Log3.png

Please advice to assign different resource to each sub-task in the workflow.

Trudy P Claspill

Thank you for the additional information.

The issue being reported in the first log indicates that the rule cannot set a field (Assignee) that doesn't appear on the Create Work Item screen for the work items being created

If you can add the Assignee field to the screen that is displayed for the Create Work Item operation, then the rule should succeed.

nagendra

Thank you for the clarification, I will check with enterprise admin team on that.

However, I want to check is there anyway to achieve this one?

I mean, in first step issue will be created and next step resource assignment can be done for each sub-task(each sub-task different assignee)? As I mentioned with For loop it is happening but it's updating last assigned resource for all previous sub-tasks in this flow.

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