I'm working on a cross-team product development setup using Jira Product Discovery and Jira Software, and I’d love some advice.
Whenever a new idea is created in JPD, I want to:
Automatically generate a Confluence page based on a template
Link that page to the idea
And then, when delivery epics are linked to the idea, automatically link that same Confluence page to the epics (and ideally, back-link the page to all of them)
The goal is to have a centralized Confluence space for collaborative planning and documentation tied to the lifecycle of an initiative—from idea through delivery.
Has anyone built a workflow like this? I'm especially curious about:
Whether it's better to trigger the automation from the idea or the epic linking
Best practices to maintain the connection across JPD, Jira, and Confluence
Whether ScriptRunner or native automations are more effective here
Appreciate any insights or examples—thank you!