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Confluence Pages are gone and disappeared after relaunch

Dan_5txjgr

Dear Confluence Team,

I have a link to my Confluence page in Jira.

When I clicked on it a few days ago, I suddenly couldn't access all the pages I had created, because apparently everything was suddenly gone due to a Confluence changeover or a new version of Confluence?

Can you explain to me where I can find all my pages and content that I created last year?

Thank you

Best
Dan

Screenshot at Apr 10 14-29-16.png

Accepted answers

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Tomislav Tobijas

Hi @Dan ,

Can you confirm you can access Confluence > you have Confluence license with the account with which you're trying to access the content?
It just seems you cannot access the whole space where this content is located.

Also, have you accessed this site with any account in the last year or so?

There is a data retention policy that says that if you don't access your site/free product for 120 days, the site will automatically be deactivated.

Cheers,
Tobi

Dan_5txjgr

@Tomislav Tobijas
Thanks for your feedback.

I am using Confluence Free Version.

Its important, that the page will be activated again, as i stored there very important informations, that i need to access. How can you or i reactivate the last version of our confluence page again?

Best
Dan

Dan_5txjgr

@Tomislav Tobijas
I received only one reminder.
After that i logged in to my Jira account.
Everything is there now, but the related confluence page with the same account doesent exists anymore. How this can be? I am using the same account and project for both.

So how can i get back my content?

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