UNABLE TO IMPORT SPACE: A personal space already exists for user

Question

Hey,

I'm trying to import a Confluence space from another account, but I keep getting the following error: "A personal space already exists for user ~5c1b89f46d9c474cefb0f781."

I’ve already deleted the space from that account, including removing it from the trash, but the error still persists. I’ve also followed all the instructions and help articles I could find, but nothing has worked so far.

Any idea how to resolve this?

Sahak Sahakyan · Answer

Hi @Rilwan Ahmed ,

I posted above. Please check. Also, how to contact atlassian team directly? I belive it's a internal bug

Sahak Sahakyan · Answer

Hey,

I tried all the ways. Yes Importing from another confluence instance. I removed space from that instance but problem remains.

Rilwan Ahmed · Answer

Hi @Sahak Sahakyan ,

Welcome to the community !!

What do you exactly mean by "import a Confluence space from another account" ? Are you trying to import space from another confluence instance to yours ?

Can you please share the full steps to reproduce the issue.