When I create a Service Request:
On the Jira page (Test auto labeling 2):
It works well; the automation runs successfully.
On Slack (Other - This issue test automation in Jira):
It always fails at the "If" condition.
Note: I use the same Description from Slack to create a new Service Request on Jira. So both Service Requests have the same Description. However, one triggers the automation successfully, and the other doesn’t.
Do you have any idea why this might be happening
