Jira is blanking the sprint field when I try to slot a card into a sprint

Bruno Leite Cervantes

Hello folks! I'm facing some issues with Jira Cloud since Friday. When I try to slot a card into a sprint, I select the sprint and Jira is blanking out the field before assigning the sprint. 

Basically this is happening:

1. I select a sprint value on the correspondent field, e.g., "Sprint 1"

2. Jira blanks the sprint field setting "None"

3. Then Jira sets the field again with "Sprint 1"

The only way to avoid Jira doing that is to assign a sprint through the Timeline then submit the changes. 

Does anyone have the same problem? Thank you all for your support.

Regards,
Bruno

Karan Sachdev

Hey @Bruno Leite Cervantes

 

I have not come across a similar situation recently, but you may review the issue history to get an idea of the changes. If an app or automation is making those changes, it will be listed there.

This may not provide the final resolution but should help you understand why this is happening.

Thanks!