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Automation for PR Merged resulting in No Actions Performed

Kelsey Wilson

I have the below automation in place to transition an issue to an 'In Staging' status upon a PR being merged. It's been working up until a couple of weeks ago in which nearly all of the items are resulting in No Actions Performed. I've attached a screenshot of our audit log as well.

I've confirmed too that there are no open PRs associated to an issue that results in this No Actions Performed.

Sounds like this might be a recurring bug? Please advise, thanks!

Screenshot 2025-04-07 at 7.00.29 AM.png Screenshot 2025-04-07 at 7.12.32 AM.png

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Trudy P Claspill

Hello @Kelsey Wilson

Welcome to the Atlassian community.

In the Audit Log entry on the right notice the ">" characters. Click on each of those, and if more display click on all of them. That will reveal more details about the log entries.

Without all the details it is difficult to discern the root cause.

Kelsey Wilson

See below:

Screenshot 2025-04-07 at 12.38.05 PM.png

Trudy P Claspill

Did you confirm that the rule actor has permissions, and is not blocked by the Security on the issue, to view the issue?

Who is the rule actor?

Do you have issue security restricting visibility of the issue?

Kelsey Wilson

@Trudy P Claspill The rule actor is Automation for Jira and I did confirm atlassian-addons-project-access has permissions to view, transition issues, etc.

No issue security restricting visibility.

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