"Show more comments" only shows additional momentarily before disappearing in Safari

Brian Papa

Anybody notice this bug in Safari?

1 - View an Item in JIRA with a lot of comments using Safari on macOS

2 - Scroll down to bottom of page to "Show More Comments" 

3 - Click "Show More Comments"

Expected: Additional comments load and I can view them

Actual: Additional comments load, but only for a moment, then disappear again and I'm back to step 2. The following errors get logged to the Javascript Console:

Failed to load resource: the server responded with a status of 404 ()

The Content Security Policy directive 'frame-ancestors' is ignored when delivered in a report-only policy.

 If there's a different place I should report this as a bug, please let me know.

Walter Buggenhout

Hi @Brian Papa and welcome to the Community!

Since you indicate being on an enterprise plan, you're entitled to support from Atlassian. So if there really is a bug, you (or your Jira admin) should be able to log a ticket through https://support.atlassian.com/contact/#/.

Atlassian is changing a lot in product these days, one of these updates being the introduction of threaded comments (JRACLOUD-3406). Maybe this updated has impacted your environment. Anyway, if the problem remains, don't hesitate to report it to support!

Hope this helps!