At my company we can't add external Marketplace apps. But in JSM I saw there is already a Report feature. Is it possibel to add a metric how long a issue was in a given status and have that reflected?I can't find it here:
@Claude Good day! I believe you would have to use a dashboard chart to do this rather than a JSM report series. The charts in should allow you to use a filter and time in status to map out that type of report. This would overt using a add-on.
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