How to rest issue key after deleting all issues in backlog

Question

Hello All,

I would like to know if there is any way to reset the issue key after deleting issues from the backlog. Thanks in advance for the support

Hans Polder_7ci2ta · Answer

Hi Abdul,

If this is not a service project (but a software or business project), you could try the following:

* Go to project settings > Details of your project
* Change the project key of the existing project to something temporary (in the project where you deleted all the issues)* For instance, if the key was 'BUGS', change it to 'BUGSTEMP'

* Still in Project Settings > Details, you can now remove the 'previous project keys' to make your favorite project key available again. See the screenshot below - don't forget to hit 'Save' at the bottom.

* Then, create a new project, use the old/desired project key and select 'Share settings with an existing project', and then select the project where you deleted the issues from

* Then, validate if all the desired configuration is in place in the new project (you might have to re-set configuration like components, project roles, etcetera. 
* Now you'll have a project where the issue key starts at 1 again!

Vishal Biyani_2pr07j · Answer

@Abdul Wahab

In JIRA Cloud this is not possible.