Client Portal > Activity stream showing Internal Status (not Customer Status) in the Portal

Olivia Nedved

I have an internal status of 'Not Possible/Won't Do' that is set to show to the customer as 'Done'.  The issue I am having is that the internal status still shows to the customer in the activity feed. 

Is there any way to update these to the status displayed to the client or remove status updates from the activity stream? 

 

 

Marc -Devoteam-

Hi @Olivia Nedved 

Welcome to the community.

There seems to be something not correct in your setup.

I have a status closed on my workflow and this show to the customer as Won't Do

Are you not confusing Status with Resolution