Why Confluence does not let me add iCal subscription from Pagerduty schedule?

Ramin_kva04b

I have been following the instructions given by PagerDuty on how to Subscribe to their On Call Schedules in Confluence. I have had no issues on multiple schedules, but a few are giving the following error: 

 

Specified calendar does not seem like iCalendar.

Brant Schroeder

@Ramin welcome to the Atlassian community 

PagerDuty's documentation states:

Atlassian expects the name of your schedule in PagerDuty to be 28 characters or fewer. If the name of your PagerDuty schedule has 29 or more characters, then you will see the following error in Confluence: Specified calendar does not seem like iCalendar. Note that this refers to the schedule's name and not the iCal URL.

The same error message will appear if one or more of your users in PagerDuty has a name that is 29 or more characters long.

https://support.pagerduty.com/main/docs/schedules-in-apps