Consult logged in external users

Dalia Sánchez

 

 

My ticket system project is restricted so that only users who register can view it, but the problem is that the user cannot generate the ticket until they add it to the customer directory. But how can I see in the portal the users who registered so I can add

Joseph Chung Yin

@Dalia Sánchez -

Welcome to the community.  Are you also the site admin for your JSM site?  It is not clear on what you are asking.  Please provide more details.

In your JSM portal, is it open to all customers but one can lockdown his/her projects where "Channel access" can be setup as Open or Restricted.  This means that customers will not be able to access the "Restricted" projects via the portal if they are not called out for.

Please advise, so we can assist you further.

Best, Joseph Chung Yin