Column arrangement in Jira Team-Managed Project

Question

I'm both a Team-Managed project admin (default role) and an Organization Admin.

I understand that columns on the board are tied to workflow statuses. The issue is that when I arrange the columns in a specific order, team members see a different arrangement on their end.

Since they don’t have Administer project permissions, they can’t adjust the column order themselves.

Is there a way to make all users see the same column order that I’ve configured?

Trudy P Claspill · Answer

Hello @DIEGO LEONEL ORELLANA ROLDAN

The two images you presented show the columns in the exact same order.

From your original post:

The issue is that when I arrange the columns in a specific order, team members see a different arrangement on their end.

Can you provide images that demonstrate that you have arranged the columns in a specific order but that other team members see them in a different order?

DIEGO LEONEL ORELLANA ROLDAN · Answer

Hello @Trudy P Claspill  thank you for your kind response.

I forgot to tell it is a Team-managed Business Project.

In the admin view I can rearrange the columns and hoping it to replicate in the team members view.

But in the team member, not only they cannot rearrange the columns by themselves but the default order is not the same as the one I configured.

One strange workaround is to give them a temporary Administer project permissions so they could rearrange the columns but, in the user perspective, Is kind of weird.

Again, thank you very much.

Trudy P Claspill · Answer

Hello @DIEGO LEONEL ORELLANA ROLDAN

What type of project does this concern? To get that information please go to the View All Projects page under the Projects menu. Find the project in that list. Tell us what it says in the Type column.

Can you provide screen images of what you see vs. what other people see?