Currently, we have our portal open to all internal employees. This is done by allowing customers to register their own account, as long as they are using an employee email. Employees can submit requests to various departments including IT, Mailroom, HR, etc.
I have been asked to stand up a new portal group that will allow for business partners to submit tickets. I need to grant them access to specific service requests, WITHOUT giving them access to the rest of our internal portals.
Is this possible? Or do I need a new instance of JSM?
