submit second form with automation

Evert Morren Atlas Admin

As a ticket is created via a form, I copy some fields to another form and add this form with an automation to the ticket. This works fine, the question is how to submit the second form. With a web request I indentify the ID's of the form, but in the respons I have the ID's of both forms, as you can see in the attachment. 

How can I get the ID of the second form from the web request to add this ID to a custom user field and after that to submit the form with a web request?

 

 

 

Bill Sheboy

Hi @Evert Morren Atlas Admin 

For a question like this, context is important for the community to help.  Please post the following:

• an image of your complete automation rule in a single image for continuity
• images of any relevant actions / conditions / branches
• an image of the audit log details showing the rule execution

Until we see those...

You describe the rule is adding the second form, and then you are apparently calling the REST API endpoint to identify the form ID values.

Could you get the existing form ID first, save that, add the form, get the IDs again, and then filter out any existing form ID values, perhaps using a regular expression applied to the web request result?  And then submit the form with another endpoint call.

Kind regards,
Bill