Disabling email notifications for Scriptrunner Scheduled Scripts with HAPI

Question

Is there any way to disable email notifications when updating issues by using scriptrunner and scheduled scripts?

I am using HAPI so my update looks something like this:

Issues.getByKey(issueKey).update{        setCustomFieldValue('Tidy Project Budget', projectPlannedTime)        setCustomFieldValue('Tidy Project Time Used', projectUsedTime)        setCustomFieldValue('Tidy Project Budget Percentage Used', percentageBudget)        setCustomFieldValue('Tidy Status', tidyStatus)        setCustomFieldValue('Tidy Verrechnungstyp', typeOfVerrechnung)    }I know i can do it on server with this code:setEventDispatchOption(EventDispatchOption.DO_NOT_DISPATCH)
setSendEmail(false)

However this does not work on cloud version.

Ram Kumar Aravindakshan _Adaptavist_ · Answer

Hi @Stefan Brocanelli

I can confirm that this is currently not doable on Jira Cloud.

A new feature request for this has been raised on this link.

Please upvote for this feature so it can be added in future releases.

Thank you and Kind regards,
Ram

Stefan Brocanelli · Answer

I am aware, that is why I am asking about a workaround :)

Murat Seven · Answer

Hi @Stefan Brocanelli ,

Unfortunately, the methods you mentioned, such as

setEventDispatchOption(EventDispatchOption.DO_NOT_DISPATCH) 
setSendEmail(false)

are not applicable in the Cloud environment.

But, you can consider the Automation rule. If applicable, you can create autmation rules that handle updates without trigger notification for users.

Best regards,

Murat Seven