How can i Copy subtask comments to Parent task via automation rule
Hi @Ishwar_chand Welcome to the Community!
You can create an automation rule like below.
Trigger- Issue CommentedCondition- Issue Type = Sub-taskBranch For ParentAction Comment on Issue
Paste this under the comment{{comment.author.displayName}}{{comment.body}}
Hi @Ishwar_chand and Welcome to Atlassian Community!You can easily achieve this using the following sequence of blocks:
1) Add the Issue Commented trigger:
2) Check if the comment was added to a sub-task:
3) If the condition is met, add a branch and switch to the parent issue:
4) Post a comment. 🙂
Hope this helps! 🚀 If you encounter any difficulties, feel free to ask me, and I'll do my best to help.
Is it correct?
@Ishwar_chand that's partially correct.
Please review the second screenshot in my answer.
The rule is functioning correctly; however, it only copies comments made by the reporter. Comments from other users on sub-tickets are not copied to the parent ticket.
Hi @Ishwar_chand again!
I've just tested and comment successfully copied from me and another test user:Could you please explain better your problem?
Ashish is report here his comments are sync to parent but another use comments are not.
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