Specific project migration between Jira clouds

Question

I want to migrate a specific project between Jira clouds. I exported a CSV and tried to import it, but got an error. Also, I am unable to open the error log file. As an alternative, I thought about exporting a Zip file from a Cloud backup and importing it, but have not been able to do so because I am concerned that it will overwrite all the data in the destination. I would like to know if there is a better way. Translated with DeepL.com (free version)

OpsHub - Enterprise class Integration and Migratio · Answer

Hi @森橋勇太 ,

You’re right to be cautious—both options have some big limitations.

Here’s what to know:

* CSV import works for basic issue data, but often fails with attachments, comments, custom fields, or linked issues.
* ZIP backup is meant for full site restores. Importing it could overwrite your entire destination site—not just a single project.

If you want to move one project cleanly, you may consider OpsHub Migration Manager (OMM), Atlassian Solutions Partner that can help you:

* Execute phased or one-time migrations with no disruption and zero downtime
* Migrating individual projects between Jira Cloud instances without affecting other data
* Preserving issue links, attachments, workflows, and custom field mappings
* Avoiding data overwrites and giving you full control over what gets moved

Let me know if you’d like a pre-migration checklist or a dry run setup—it’s a safe way to test the move before committing anything live.

Hope it helps!

Pasam Venkateshwarrao · Answer

Hi @森橋勇太

You could also consider using this https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/

It's a Cloud-to-Cloud migration tool for Projects.

Hope this helps

Geethanjali Katagani · Answer

Hi @森橋勇太 ,

To move Jira projects from one Cloud instance to another, please refer to the community discussion below, which should help you with the process:

https://community.atlassian.com/forums/Atlassian-Migration-Program/Can-I-just-migrate-a-single-project/qaq-p/1941586

Thanks,
Geethanjali