Deployment Gating on Gitlab using JIRA

Question

I'm testing JIRA Premium (on trial) and Gitlab Integration but I don't understand how the Deployment Gating can work. I have a JIRA Software Development Project but it seems like I'm required to have a JIRA Service Management project instead. I tried setting up two projects, one for each but I can only see the Gitlab Integration with the Software Development Project and not Service Management like what most of the guides posted have. (i.e. this one:

https://community.atlassian.com/forums/App-Central-articles/Introducing-deployment-gating-for-GitLab-in-Jira-Service/ba-p/2831357

Anyone got any idea how to make this work with a Software Development Project or what settings do I need to change in my Service Management project to setup the GitLab integration?

Both JIRA and gitlab currently are on cloud, but if I can get this to work, I'm looking at setting up JIRA server in-house instead later on.

John Lesty Tolentino · Answer

Hi Mohanraj,

Yes, deployment panel gets populated. Also the Deployment tab under the Releases for the Ticket.

But it doesn't stop the job from executing. Do I need to set something to enable "approval" first before deployment happens?

Mohanraj Thangamuthu · Answer

Steps looks fine. On the Jira work item development panel, whether the commit info is getting synced from Gitlab?

John Lesty Tolentino · Answer

Hi Mohanraj, thanks for replying.

I used the JIRA Software Project for this.
I've installed the addon and did the following already based on the guide:

* Install the GitLab Marketplace app
* Add your GitLab namespace in Jira
* Set up your Jira integration in GitLab
* Add Jira work item keys in your commits, branches, and merge requests* I've used the JIRA Ticket # as reference

* Set up a CI/CD pipeline in GitLab* I created a simple pipeline with just a build stage and deploy stage.
* In the deploy stage I've specified the environments staging and production on two separate jobs

I've also gone to the JIRA Integration in Gitlab and enabled the Deployment Gating with the environments production,staging,testing,development.

But even after setting all of this up, my deployment proceeds without requiring approval from JIRA side. Is there anything I'm missing here?