Problem with deleting data/attachments

Question

Hi :)

We use Jira Free. For some time now we have had a message that we are exceeding our data space. We have deleted a lot of attachments and old tasks, but we still have a message that space is full.

We have deleted a lot of data, but nothing has changed in the message. Please let us know what else we can do :)

krzysztof_borkowski · Answer

Thank you for your help. I deleted these attachments a few days ago, so it should have updated by now

Marc -Devoteam- · Answer

Hi @krzysztof_borkowski

Welcome to the community.

The process on freeing up storage can take time.

You can also look at a 3rd part app (free up to 10 user) to help with attachment searching and deleting.

https://marketplace.atlassian.com/vendors/1224171/cyclops-software