Is there a way to approve customer accounts, or to block certain customers off from specific parts of the help portal? I have 3 types of customers... Clients, Realtors, and Employees. I don't want clients to see the employee or realtor part... etc
The KB on the link below may help you on achieve what you need:
https://confluence.atlassian.com/display/JIRAKB/How+to+Limit+Service+Desk+Visibility+to+Customers+on+Portal
Cheers!Teilor
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