Hey everyone,
Yesterday we've a weird thing. The automation user has set the ticket to 'Completed' by itself, even though we do not have such rule set up.
Has anyone ever encountered anything similar?
Thank you
Hi @Marija Aleksejeva
Are you sure that automation rule did this? If yes in automations audit log you will be able to find which rule did this.
Regards,
Seba
Are you sue, can you show the history of the issue and the related audit log from the automation rule that would have done this.
Hi @Sebastian Krzewiński ,
The action was performed by the automation user.
I checked Audit log and there is nothing related to that.
Did you checked automation audit log from global administration? It should be there something if Automation for Jira user did this.
There is no such action in the audit log
As @Sebastian Krzewiński mentions, are you Jira admin or project admin.
There are automation rules that can be setup for multiple projects or global for all projects.
These rules run towards the selected projects or on all projects.
In the project automation did you select via the dropdown, "All rules" and check the logs of the rules that are multi-project and/or global?
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